Question 1

What's the minimum sum I need to get going?

Accepted Answer

You can open and fund an account from €180. You're welcome to add more to your balance whenever you want as your investment plan develops.

Question 2

How do I withdraw my money?

Accepted Answer

Withdraw whenever you choose — just request it from your account dashboard. Funds go back to your chosen payment method, subject to normal processing times.

Question 3

Is my capital safe with you?

Accepted Answer

Your account is guarded by industry-standard security and identity checks. Like any investment, your capital is exposed to risk and can go up or down.

Question 4

How long does it take to begin?

Accepted Answer

Most people finish signing up in just a few minutes. Once your first deposit has been processed, you can start a plan immediately.

Question 5

Will there be any charges I'm not told about?

Accepted Answer

All costs are laid out in advance before you agree to anything. You'll always know exactly what you're paying — no hidden fees.

Question 6

What's the minimum age required?

Accepted Answer

You must be 18 or older to open an account and invest. We may ask you to verify your age and identity as part of our process.

Question 7

What ways can I put money in?

Accepted Answer

We take major debit and credit cards, bank transfers, selected digital wallets and crypto. You'll see the full list of choices when you're ready to deposit.

Question 8

When can I reach the support team?

Accepted Answer

Our support crew is on hand Monday through Friday, 9:00 to 18:00, and we aim to get back to you within one working day.

Question 9

How do I sort out tax on my returns?

Accepted Answer

Tax on investment returns depends on your country's rules and is your own responsibility. We advise keeping good records and speaking to a tax professional.

Question 10

What does KYC mean and why do I need it?

Accepted Answer

KYC (Know Your Customer) is standard verification of who you are. It's how we keep accounts secure and is a normal step when you open an investment account.

Question 11

Do I have to know about investing already?

Accepted Answer

Not at all. You'll be matched with a personal financial analyst who guides you every step of the way — no prior market knowledge needed.

Question 12

Who looks after my investments?

Accepted Answer

A dedicated financial analyst, backed by AI technology, working to your goals and appetite for risk. The analyst brings professional skill plus modern tools — decisions remain human-led.

Question 13

Does the platform follow the rules?

Accepted Answer

Absolutely — it complies with Irish and international financial standards, with account safety and identity verification baked in.

Question 14

Can I pay more money in later?

Accepted Answer

Yes, whenever you like. Top up your account at any time and revisit your plan with your analyst as your circumstances and ambitions shift.

We're here to help, securely.